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Custom

Custom Banded Shades

• Modern look and function
• Alternate bands of sheer and solid fabrics allow you to choose open. closed, or somewhere in-between for a striking view
• Beautiful color palettes combine to create subtle or bold designs
• Adjust light and privacy with a simple click using our remote control
Where to Buy
Colours Motorization Options How to Measure How to Install Tech-Specs Warranty

Motorization

 
 

Control light and privacy with a simple click. LEVOLOR® motorization uses the “Favourite” feature to set up to 3 shading groups to a preferred position.

  • A single window shading can be in a group of its own or be put into multiple groups. Up to 3 groups can be programmed.
  • Operate multiple shades simultaneously or individually.
  • The "ALL" button is used to select all programmed groups for simultaneous operation.
  • Perfect for large or hard-to-reach windows.
  • Absence of dangling cords means added safety for children and pets.
  • Clean look for your window

 

Power Source Options

Standard Battery Pack

A tube of batteries that is connected to and installed behind the head rail to supply power to the LEVOLOR motorized operating system.

  • Batteries can be changed without removing the window covering from the window
  • Each battery tube uses 12 AA 1.5V alkaline batteries, all batteries are included with initial order
  • Battery life varies depending on usage
  • Replace batteries when the window covering(s) begin to operate slowly
  • Lithium and rechargeable batteries are not recommended

Note: Some selections may not be available with the standard battery pack, a satellite battery pack may be required.

Satellite Battery Pack

This power source allows the battery pack to be mounted on the top of a head rail, next to molding or under the sill. It is the best choice when the window covering is mounted in a high window, restricting access to the battery pack. Must be selected at time of order.

  • Available in 4 wire lengths: 15 inches, 4 feet, 10 feet, 20 feet
  • Each battery tube uses 12 AA 1.5V alkaline batteries, all batteries are included with initial order
  • Battery life varies depending on usage
  • Replace batteries when the window covering(s) begin to operate slowly
  • Satellite battery pack cover can be painted
 

Remote Control Overview

GROUPS

Joining a window covering to a GROUP is what connects a window covering to an individual remote and allows the remote to communicate with the window covering, so the window covering will follow the remote commands. A window covering will not operate with the remote unless it is assigned to a GROUP.

Each LEVOLOR® remote offers 3 GROUP assignments, designated by buttons numbered 1, 2, and 3 on the remote.

A GROUP can consist of a single window covering or be comprised of multiple window coverings assigned to that particular GROUP button. Window coverings assigned to the same GROUP will operate at the same time when functions are selected on the remote. There is no limit to the number of window coverings you can assign to a given GROUP. If you want a window covering to operate independently of other window coverings, it must be added to a GROUP of its own. A window covering can be added to more than one GROUP on the same remote (or separate remotes). Once the window coverings have been joined to a GROUP, the remote will operate your window covering.

FAVOURITES

Setting FAVOURITE(S) stores a preferred position for each individual window covering, and recalls the stored position when the FAVOURITES button is selected. (Favourites button is designated by the heart ♥ symbol.) Each window covering can have ONLY ONE FAVOURITE position. Upon arrival, each of your window coverings will be set to the default FAVOURITE position, which is half way down with vanes closed. You can re-program each shade to your FAVOURITE position.

 

NOTE: The FAVOURITE position for a given window covering is stored in the window covering itself. The favourite position is always the same regardless of which GROUP or GROUPS the window covering is assigned to or which remote you use. If you set a FAVOURITE with one remote on one shade and then overwrite it with another FAVOURITE position with a different remote, you will only have the FAVOURITE as set by the last remote. From now on, any remotes programmed to that shade will trigger the same FAVOURITE position.

To operate the shade using the remote control

Press the GROUP button and then the desired function. You can operate more than one group at a time by pushing multiple GROUP buttons and then pushing desired function. (As an example, you could press GROUP buttons 1 & 3 in succession and then select the function OPEN, and all window coverings assigned to GROUPS 1 & 3 will open.) You can also press the ALL button and then select the function, and all shades assigned to all GROUPS will perform the function you selected.

To operate the window covering using the FAVOURITE function, press the GROUP button and then select the FAVOURITES button. You can also select multiple GROUP buttons and then press the FAVOURITES button, or you can press ALL and then press the FAVOURITE button.

To operate the window covering using the FAVOURITE function

  1. Press the GROUP button and then select the FAVOURITES button. You can also select multiple GROUP buttons, and then press the FAVOURITES button, or you can press ALL and then press the FAVOURITE button.

 
 

For additional information regarding operation and programming of the remote control, refer to the Remote Control Guide.

 

Lift Control

Motorization

Control light and privacy with a simple click. Use the “Favourite” feature to set up to 3 shade groups to a preferred position.

Cordless

Easy cordless operation, a safer option for homes with children and pets. Clear handle optional.

Cord Loop

Easily open or raise shade to the desired height, while maintaining the same cord length.

 

Mounting Options

2-on-1 Headrail

Two shades operate separately on the same headrail.

Limited to Cord Loop Lift Control

Inside Mount

For a framed look.

Outside Mount

For increased light control and privacy.

 

Light Control and Privacy

Light Filtering (LF)

Softens light, maintains privacy. Liner masks colour of fabric when viewed from the street.

Room Darkening (RD)

Minimizes light, provides privacy. Liner masks colour of fabric when viewed from the street.

 

Pull Type Options

Handle

  • Transparent hem grip lets you raise and lower your shade without touching the fabric.
  • Not available for scallop decorative hem.
 

None

  • Raise and lower your shade without tassels or the transparent handle.

How to Measure

 
 
Measure For Inside Mounting

Measuring For Inside Mount Banded Shades

For a beautiful framed look

Find Width:

Measure to the nearest 1⁄8 in. between inside surfaces of window frame; at the top, middle, and bottom. Record the narrowest width of the three.

Find Height:

Measure to the nearest 1⁄8 in. from inside surface at top of window to top of sill; at the left, middle, and right. Record the tallest height of the three.

Find Depth:

Measure exact depth of window casing making note of any obstacles i.e. handles, tracks or cranks that could interfere with the blind or shade function. Use the shortest depth.

 
Measure For Outside Mounting

Measuring For Outside Mount Banded Shades

For increased light control and privacy

Find Width:

Measure to the nearest 1⁄8 in. between outermost points where shade is to be placed. Measurement should overlap each side of window frame by at least 1 1⁄2 in.

Find Height:

Measure to the nearest 1⁄8 in. from where top of shade will be located to top of sill, or measure to point of shade reach if no sill.

How to Measure Two Shades on One Headrail (2-on-1 Headrail)

INSIDE MOUNT (IM) INSTALLATION

    MEASURE WIDTH

    Overall Shade Width - Measure to the nearest 1⁄8 in. between inside surfaces of window frame; at the top, middle, and bottom.

    Left Shade Width - Measure the width that you want the left shade to cover.

    Right Shade Width - Measure the width that you want the right shade to cover.

Measure For Multiple Blinds per Headrail

MEASURE HEIGHT

Overall Shade Height - Measure to the nearest 1⁄8 in. from inside surface at top of window to top of sill; at the left, middle and right.

MEASURE DEPTH

Overall Shade Depth - Measure exact depth of window casing making note of any obstacles i.e. handles, tracks or cranks that could interfere with the blind or shade function.

 

OUTSIDE MOUNT (0M) INSTALLATION

    MEASURE WIDTH

    Overall Shade Width - Measure to the nearest 1⁄8 in. between outermost points where shade is to be placed. Add an additional 3 in. to 6 in. to total width for maximum privacy.

    Left Shade Width - Measure the width that you want the left shade to cover. Order this shade first when placing your order.

    Right Shade Width - Measure the width that you want the right shade to cover.

    MEASURE HEIGHT

    Overall Shade Height - Measure to the nearest 1⁄8 in. from where top of shade will be located to top of sill, or measure to point of shade reach if no sill.

 

2-ON-1 HELPFUL NOTES:

  • Available in Continuous Cord Loop Only.
  • Each shade operates separately.
  • There will be a gap between the fabric on the left and right shades to operate independently.
  • Light gap is 3⁄4 in. — (Light Gap is the space needed between the 2 shades to ensure proper operation.)
  • Left shade controls are on the left side and the right shade controls on the right side.
  • Always use a metal tape measure as cloth may stretch.
  • Take all measurements to the nearest 1⁄8 in. DO NOT take any deductions.
  • The factory will make the necessary adjustments to help ensure your shade operates smoothly.

NOTE: Take all measurements to the nearest 1/8 in. DO NOT take any deductions. The factory will make the necessary adjustments to help ensure your shadings operate smoothly.

 
 
 

Before you begin your installation:

Read all installation instructions!

  • Leaving the shade rolled up completely will ease installation.
  • Confirm that the headrail and shade are the proper width and length.
  • If installing several sets of shades, be sure to match them with the appropriate window.
  • Check the installation surface to ensure that you have suitable fasteners and tools.
  • Lay out and organize all parts and components.
  • Proper shade direction during installation:
    For Traditional Roller Shades, fabric will hang off the back of the shade, closest to the window.
    For Optional Reverse Roller Shades, fabric will hang off the front of the shade.
 
 

Tools You May Need (not included):

  • Metal Tape Measure
  • Screwdrivers (both flat and Phillips head)
  • 1/4" Nutdriver
  • Safety Glasses
  • Drywall Anchors
  • Pencil
  • Drill with Bits
  • Level
  • Ladder
 
 

Step 1 - Inside Mount

Marking the Bracket Locations

IMPORTANT: Before marking bracket locations, ensure that your bracket placement will not interfere with any components inside the headrail.

  • Verify that your window casing has a minimum depth of 1-3⁄4" which allows for a partially recessed headrail mount.
  • If flush mount (fully recessed mount) is desired, a minimum mounting depth of 3" is required.
  • Mark approximately 1" from each jamb for bracket location.
  • Mark screw locations for each end bracket, 2 holes per bracket
  • If more than two installation brackets come with your order, space additional bracket(s) evenly between the two end brackets, no more than 30" apart.

Step 1 - Outside Mount

Marking the Bracket Locations

IMPORTANT: The brackets must be flush against a flat mounting surface. Do NOT mount brackets on curved molding

  • Center the shade over the window opening at the desired height.
  • Mark screw locations for each L bracket approximately 3" from end of cassette, 2 holes per bracket.
    Use a level to ensure all brackets are aligned.
  • If more than two installation brackets come with your order, space additional bracket(s) evenly between the two end brackets, no more than 30" apart.
 
 

Step 2 - Inside Mount

Installing the Brackets

  • Pre-drill screw holes.
    If installing brackets into wood, used supplied screws.
    If installing into drywall, use anchors in combination with supplied screws.
  • Screw in brackets at marked locations, 2 screws per bracket.
  • Ensure all brackets are square with each other.

Step 2 - Outside Mount

Installing the Brackets

  • Pre-drill screw holes using a 1⁄16" drill bit, using pencil marks as a guide.
    If installing brackets into wood, use supplied screws.
    If installing into drywall, use anchors in combination with supplied screws.
  • Screw in L brackets at marked locations, 2 screws per bracket.
  • Ensure all L brackets are square with each other.
  • Attach cassette mounting bracket to L bracket using screws and wingnuts.
    Make sure the release tab is always mounted on the bottom.
 
 

Step 3 - Inside Mount

Installing the Shade

  • Hook the top, middle rib of the cassette valance onto all of the bracket hooks.
  • Rotate the back of the cassette valance firmly upwards and toward the window until the groove at the bracket snaps into place.
  • CAUTION: Be sure the brackets are properly engaged before operating the shade. Failure to do so may result in the shade falling and possible injury.

Step 3 - Outside Mount

Installing the Shade

  • Hook the top, middle rib of the cassette valance onto all of the bracket hooks.
  • Rotate the back of the cassette valance firmly upwards and toward the window until the groove at the bracket snaps into place.
  • CAUTION: Be sure the bracket and headrail are properly secured before operating the shade. Failure to do so may result in the shade falling and possible injury.
 
 

Additional Components

Continuous Cord Loop Cord Tension Device

  • Continuous Cord Loop Shades will arrive with the tension device mounted to the shade.
  • Use the included screws to secure the hold-down tension device to the mounting surface, ensuring that the cord loop is taut.
  • SEE WARNING LABEL ON SHADE
 

Install the Tension Device

  • Slide the cord tensioner down to the bottom of the cord loop.
  • Using the screws provided, attach the tension device to the wall, allowing some slack for the cord to slide through easily.

IMPORTANT: When installing into drywall or plaster, use 3⁄16" drill bit and insert wall anchors (size 1⁄2", not included) before inserting the screws. When installing in metal, use appropriate anchors for metal substrate.

IMPORTANT: The tension device provides smooth operation of the shade. The shade will not operate properly unless the tension device is installed.

WARNING: It Is imperative that the cord tensioner be properly secured to the wall or window frame to reduce children’s access to the cord loop. Young children can strangle in cord loops. They can also wrap cords around their necks and strangle.

 
 
 

Install Bottom Rail Operating Handle

  • Locate optional bottom rail handle that arrived with your shade.
  • Insert front lip of the bottom rail handle into the top of the bottom rail of the shade. The handle will snap into place.

    • Hold-Down Brackets (optional)

    • Ideal for doors, hold-down brackets prevent shade from swaying. Assemble as shown to each side of bottom rail.
    • Position hold-down brackets against wall/frame, mark screw hole locations.
    • Screw into marked hole locations.
     
     

    Removing the Shade

    Cordless

    • Fully raise the shade.
    • Step 1: Press in the clear tab on the shade bracket.
    • Step 2: Release one edge of the headrail from the bracket.
    • Step 3: Rotate the shade to release the other edge of the headrail from the bracket.
    • Step 4: Uninstall remaining brackets if necessary

    CAUTION: Hold shade firmly when removing. Failure to do so may result in the shade falling and possible injury.

     

    Continuous Cord Loop

    • Fully raise the shade.
    • Step 1: While holding the headrail, use a flathead screwdriver to engage the release tab on the bottom of all of the installation brackets.
    • Step 2: Rotate the bottom of the shade away from the window, fully releasing it from the brackets
    • Step 3: Uninstall remaining brackets if necessary

    CAUTION: Hold shade firmly when removing. Failure to do so may result in the shade falling and possible injury.

     

    Motorized

    • Fully raise the shade.
    • Step 1: Unplug battery pack from the shade.
    • Step 2: While holding the headrail, use a flathead screwdriver to engage the release tab on the bottom of all of the installation brackets.
    • Step 3: Rotate the bottom of the shade away from the window, fully releasing it from the brackets.
    • Step 4: Uninstall remaining brackets and battery pack if necessary.

    CAUTION: Hold shade firmly when removing. Failure to do so may result in the shade falling and possible injury.

     

    Banded Shades Guide

    Measuring Types

    Tip-to-Tip


    Tip-to-Tip Measure is the common measure type for most roller shades. Choosing this measure type will include the headrail "pegs" that mount the shade to the wall or frame.

     

    Cloth-to-Cloth


    Cloth Measure is uncommon and should only be used for Outside Frame applications. The headrail is wider than the cloth of the shade which causes the "pegs" to extend beyond the width of the shade material. This total distance is 1-3/8" wide, or a gap of 11/16" on each side of the shade material.

    NOTE: For outside mount applications allow the blind to overlap 1-1/2" to 3" on the sides, top and bottom of the window. You must add the overlap to your measurement; LEVOLOR does not add width or height for overlap on Outside Mounted shades.

     
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    Specifications and Critical Dimensions

     
    Continuous Cord Loop Cord Lengths
    Ordered Drop Length
    0-24" 1'
    24-48" 2'
    48-72" 3'
    72-96" 4'
    96-120" 5'

    Cord length is approximately 1⁄2 the length of the shade.
    Fabric cords are provided in cream, taupe, gray, ivory, graphite.

    Installation Brackets
      Number of Brackets
    Shade Width Continuous
    Cord Loop    		 Cordless Motorized
    Up to 38" 2 2 3
    38" to 68" 3 3 4
    68" to 82" 4 N/A 5
    82" to 106" 5 N/A 6

    Your order will include the correct number of installation brackets for your shade width, as shown in the table above

     
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    Standard Factory Deductions from Ordered Width
    DO NOT make any deductions to your measurements
      Inside Mount Outside Mount
    Cassette Valance Up to 1/4" 0"
    Light Gaps
    (Fabric width is narrower than the finished shade)
        Light Gaps Per Side
    Operating System Lift Control Inside Mount Outside Mount
    Continuous Cord Loop Left or right control,
    right is standard    		 Up to 1/2" 0"
    Cordless Handle operates shade Up to 3/8" 0"
    Motorized Right control only Up to 1/2" 0"

    Cassette valance typically has the largest light gap.
    For standard 2-on-1 shades, controls will be located on the left side of the left shade and the right side of the right shade

     
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    Single Shade Critical Dimensions
      Min Width Max Width Min Height Max Height
    Continuous Cord Loop 16" 108" 12" 120"
    Cordless 18" 63" 12" 84"
    Motorized 17" 108" 12" 120"
    2-on 1-Critical Dimensions
      Min Width Max Width Min Height Max Height
    Continuous Cord Loop 32" 108" 12" 120"
    Cordless N/A N/A N/A N/A
    Motorized N/A N/A N/A N/A
     
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    Mounting Depths Requirements
      Motorized - Cassette Valance
      Cassette Valance Standard Battery Satellite Battery
    Minimum Installation Depth 2-1/8" 3" 2-1/8"
    Flush Mount Installation Depth* 3" 4-1/4" 4-3/4"
    Maximum Fabric Width Deduction 1-1/2" 1-1/2" 1-1/2"
    Width Tolerance 1/16" 1/16" 1/16"
    Height Tolerance 1/8" 1/8" 1/8"
    Valance Height Med. - 3" | Lg. - 3-1⁄2" Med. - 3" | Lg. - 3-1⁄2" Med. - 3" | Lg. - 3-1⁄2"
    Extension Bracket Projection N/A 3" 3"
     
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    Banded - Light Filtering

    Collection Colour OE Key Cassette Colour Vane/Sheer
    Height    		 Max Shade
    Width
    Bliss Brown 4H1BR030 Brown 3.0 / 1.9 108"
    Ivory 4H1WH046 Cream
    Powder 4H1WH045 Cream
    Seaweed 4H1GE008 Brown
    Smoke 4H1GY040 Brushed Aluminum
    Elements Coffee 4J1BR031 Brown 2.9 / 2.1 108"
    Steel 4J1BL011 Brushed Aluminum
    Jubilee Black 4D1BK006 Black 2.8 / 1.9 108"
    Coconut 4D1WH041 Cream
    Dark Gray 4D1GY037 Black
    Light Gray 4D1GY036 Brushed Aluminum
    Light Taupe 4D1BE013 Brown
    Taupe 4D1BE012 Brown
    White 4D1WH040 White
    Noble Burgandy 4B1RE006 Brown 3.0 / 1.8 108"
    Cream 4B1WH035 Cream
    Dark Gray 4B1GY032 Black
    Light Gray 4B1GY031 Brushed Aluminum
    Prisma Brown 4G1BR029 Brown 2.9 / 1.9 108"
    Charcoal 4G1GY039 Black
    Spree Black 4J1BK007 Black 3.0 / 1.9 98"
    Graphite 4I1GY043 Black
    Ivory 4I1WH050 Cream
    Nickel 4I1GY042 Brushed Aluminum
    Powder 4I1WH047 Cream
    Terra Beige 4C1BE011 Brown 2.9 / 1.9 108"
    Black 4C1BK005 Black
    Brown 4C1BR026 Brown
    Dark Gray 4C1GY035 Black
    Ivory 4C1WH039 Cream
    Blue Gray 4C1GY034 Brushed Aluminum
    White 4C1WH038 White
    Uptown Birch 4A1WH036 Cream 3.0 / 2.1 108"
    Gray 4A1GY033 Brushed Aluminum
    Oatmeal 4A1WH037 Cream
     

    Banded - Room Darkening

    Collection Colour OE Key Cassette Colour Vane/Sheer
    Height    		 Max Shade
    Width
    Brilliance Chocolate 4E2BR027 Brown 3.0 / 1.8 108"
    Graphite 4E2GY044 Black
    Gray 4E2GY038 Brushed Aluminum
    White 4E2WH042 White
    Tranquil Brown 4F2BR028 Brown 2.9 / 1.9 108"
    Coconut 4F2WH044 Brown
    Ivory 4F2WH043 Cream
     
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    Banded Shades Cord Loop and Cordless Limits

    Banded Shades Motorized Limits

     
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    Parts and Components

    Cord Loop Component Part Number
    A & B Installation Brackets, open roll 2045145, 2045146
    A & B Installation Brackets, standard valance 2045145, 2045146
    C Installation Brackets, cassette (inside mount) 2045141
    D Installation Brackets, cassette (outside mount) 2045131
    E Valance Mounting Bracket (outside mount) HBCK0081
    F Hold Down kit DJL01873
    G Tension device 1882822
    Cordless Component Part Number
    H Installation Brackets, open roll (inside mount) 1898879
    I Installation Brackets, open roll (outside mount) 1904870
    H Installation Brackets, standard valance (inside mount) 1898879
    I Installation Brackets, standard valance (outside mount) 1904870
    C Installation Brackets, cassette (inside mount) 2045141
    D Installation Brackets, cassette (outside mount) 2045131
    E Valance Mounting Bracket (outside mount) HBCK0081
    F Hold Down kit DJL01873
    J & K Optional handle, Fabric and Solar / Banded 1858599 / 2045169
    L Optional tassel, Fabric and Solar 1851720
    Motorized Component Part Number
    M & N Installation Brackets, open roll 2047156, 2047157
    C Installation Brackets, cassette (inside mount) 2045141
    D Installation Brackets, cassette (outside mount) 2045131
    O Motor battery clip 2047192
    P Satellite Battery Mounting Kit KIT2791
    Q Standard Battery Pack Tube 7520064000
    R Remote Control Kit 2047153
    S 15 inch Satellite Extension Cable 2989899000
    S 4 Foot Satellite Extension Cable 2989900000
    S 10 Foot Satellite Extension Cable 2989901000
    S 20 Foot Satellite Extension Cable 2989902000
     
     
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    Cleaning and Care

    All LEVOLOR Banded Shades have multiple cleaning options.

    Note: Improper cleaning may void warranty

    Dusting - Use a feather duster for regular cleaning.

    Vacuuming - Use a low suction vacuum with a brush-type cleaner attachment; stroke lightly over the shade to clean.

    Forced Air - Blow away dirt and debris using clean compressed air.

    Spot-Cleaning/Stain Removal at Home - Use warm water and a mild soap, like Woolite® or Scotchgard®, if needed.

    Professional Injection/Extraction Cleaning - Call local on-site blind/shade cleaner that injects a cleaning solution into the fabric and extracts the dirty solution at the same time. The service is typically performed at home so you do not need to remove your window treatments.

    LEVOLOR® LIMITED LIFETIME WARRANTY FOR CUSTOM BLINDS AND SHADES

    PRINT AND SAVE THIS WARRANTY CARD WITH YOUR PROOF OF PURCHASE

    WHAT IS COVERED

    LEVOLOR extends a limited lifetime warranty on the enclosed product to the original residential retail purchaser only if the product was properly installed and remains in the original window.

    The product is covered against manufacturing defects (i. e., a flaw in the product design, materials or workmanship that causes the product to no longer function) and has a limited lifetime warranty. Lifetime warranty extends for the life of the product as defined by category below:

    Product From Date of Manufacture
    Cellular Shades 10 years
    Roman Shades 10 years
    Roller Shades 10 years
    Banded Shades 10 years
    Natural Shades 10 years
    Panel Track Shades 10 years
    Real Wood Blinds 10 years
    Faux Wood Blinds 10 years
    Metal Blinds 10 years
    Sheer Shadings 10 years
    Vertical Blinds 10 years (with the exception of vertical vinyl vanes)
    Vertical Vinyl Vanes 3 years
    Soft Vertical Blinds 10 years

    Operating System From Date of Manufacture:

    Motorization components (with the exception of the remote) 5 years

    WHAT IS NOT COVERED

    Normal wear and tear

    Any product that fails due to:

    • abuse
    • accident
    • alterations
    • damage from pets/insects
    • exposure to salt air
    • extraordinary use
    • improper cleaning
    • improper handling
    • improper installation
    • improper operation
    • misapplication
    • misuse

    Any product that, with the passage of time, exhibits:

    • loss of colour intensity (including, but not limited to fabric, plastic parts, and wood finishes)
    • loss of pleating if product is not held in raised position a portion of the time
    • yellowing or cracking of plastic parts or faux wood product
    • creeping, sagging, or billowing of cordless product that is not properly raised and lowered daily

    Natural material (including, but not limited to wood, grass, jute, reeds) products that have:

    • variation in colour, grain, or texture
    • warping or cracking of wood slats in high-humidity and/or in high-heat areas

    Costs associated with:

    • product removal
    • product remeasure
    • product reinstallation
    • transportation to and from the retailer
    • incidental or consquential damages
    • shipping
    • brand label removal

    In the event there are multiple blinds/shades in the same room, only the defective blind/shade will be replaced.

    TO REPORT SHIPPING DAMAGE

    If damage occurred during shipping, call 1-800-850-4555 if in Ontario, Maritimes & Western Provinces or 1-800-363-8870 if in Quebec and report within 14 calendar days of delivery or you may be denied credit for your damaged product.

    To Obtain Service

    For online product-specific trouble shooting information, refer to www.LEVOLOR.ca. If you suspect this LEVOLOR product has a manufacturing defect in materials or workmanship:

    1. Locate the sales receipt (proof of purchase)
    2. Call 1-800-850-4555 if in Ontario, Maritimes & Western Provinces or 1-800-363-8870 if in Quebec

    Any unauthorized returns will not be accepted.

    WARRANTY REMEDY

    This Shall Be Your Sole Remedy Under This Limited Warranty

    If this LEVOLOR product is found to have a manufacturing defect in materials or workmanship, we will (at our discretion) do one of the following:

    • repair the product
    • replace the product
    • refund the cost of the product

    Colours vary from lot to lot and may not exactly match sample swatch or previous purchases

    Discontinued items or colour selections will be replaced with the closest equivalent current product

    YOUR RIGHTS UNDER STATE OR PROVINCIAL LAW

    This limited lifetime warranty gives you specific legal rights, and you may have other rights, which vary from state to state/province to province. Some states/provinces do not allow limitations on how long a warranty lasts, so the above limitations may not apply to you.

    No agent, representative, dealer, or unauthorized employee has the authority to increase or alter the obligation of this warranty. This limited lifetime warranty supersedes any previous versions.