Everything you need to
know about Solar Shades

• How-to-Measure

  • 2 simple steps to get started

    Our instruction guides make it easy to take accurate measurements and get the right fit. To make it even easier, use the following tools:

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    Step 1: Download and print our worksheet to record your window measurements

    Step 1:

    Download and print our worksheet to record your window measurements

    Review the instructions below for your specific product before measuring.

    

    Step 2: Get a metal tape measure

    Step 2:

    Get a metal tape measure

    Carefully record your measurements to the nearest 1/8".

    Download Worksheet

• How-to-Install Manuals & Videos

  • Download Installation Manuals

    Motorized Cassette Valance Motorized Open Roll Cordless Cassette Valance Cordless Standard Valance Cordless Open Roll Cord Loop Cassette Valance Cord Loop Standard Valance Cord Loop Open Roll Instructions

• Solar Shades FAQs

  • • I’d like to order a new shade to fit my existing brackets – what’s the best way to measure?

      • Measure the barrel length of your existing Roller Shade, not including the tips that are inserted into the brackets. Provide the store associate with this measurement, and tell the associate how you measured it (barrel to barrel), before your new shade is sized on the in-store machine.

    • My Roller Shade is rolling up too quickly – how can I slow it down?

      • Try these steps to adjust the shade tension:

        • Remove the shade from the brackets.
        • Unwind one full wrap of fabric from the tube.
        • Reinstall the shade in the brackets.
        • Operate the shade to determine if it is rolling up at an acceptable speed.
        • If shade is still not rising at an acceptable rate, repeat steps 1-4 until issue is resolved.
    • The edges of my Roller Shade are starting to curl – can I fix this?

      • Occasionally, this may happen over time. Using a blow dryer set on low heat, gently warm the edges of the shade to uncurl.

    • My Roller Shade is rolling up too slowly or not rolling up at all - how can I fix this?

      • If the shade does not rise all the way or is rising too slowly:

        • Raise the shade as far as it will go.
        • Lower the shade 6”.
        • Remove the shade from the brackets.
        • Wind the fabric back onto the tube.
        • Reinstall the shade in the brackets.
        • Operate the shade to determine if it is rising at an acceptable speed.
        • If shade is still not rising at an acceptable rate, repeat steps 1-6 until issue is resolved.
    • Which battery pack is the default for a Motorized Open Roll Roller Shade?

      • Motorized Roller Shades with No Valance (Open Roll) can only use a Satellite Battery Pack because a Standard Battery Pack must be mounted to a valance.

    • Are bracket covers available for Open Roll Roller Shades?

      • Bracket Covers are provided for Roller Shades with No Valance (Open Roll) option. They slide over the brackets and are colour coordinated to the shade in either black or white.

    • How do you clean Roller Shades?

      • Visit our cleaning and care page.

• Remote Guides

  • Download Remote Manuals

    Premium 6-Channel Remote Basic 3-Channel Remote

• Tech Specs

  • To view more technical information on Roller Shades such as fabric comparison, parts and components, and cleaning and care download the Technical Guide below.

    • Download Tech Guides

      Tech Guide

• Warranty

  • We are committed to delivering reliable products that stand the test of time and back each one up with a Limited Lifetime Warranty.

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    Limited Lifetime Warranty

    LEVOLOR® extends a limited lifetime warranty to the original residential retail purchaser only if the product was properly installed and remains in the original window. The product is covered against manufacturing defects, i.e., a flaw in the product design, materials, or workmanship that causes the product to no longer function and has a limited lifetime warranty. Limited warranty extends for the life of the product defined as 10* years.

    
    

    * 25 years for shutters; 5 years for motorized operating system components (excluding remote); 3 years for vertical vinyl vanes.

    
    

    • Full Warranty Details

      Custom Blinds & Shades

      (Download and save warranty card with your proof of purchase)