Frequently Asked Questions

Search FAQs

Article	Rating	Date
My blind / shade will not lower – how can I fix this? Pull the cord as you normally... Tags: blind fix lower not lower shade		Nov 30, 2017
What information will Customer Service need if I call regarding my blind / shade? Before calling, write down the... Tags: blind customer service general shade		Nov 30, 2017
What do I do if I receive a broken blind/shade? If this was a blind/shade purc... Tags: blind broken customer service shade		Nov 30, 2017
How can I get a copy of the installation instruction for my blind or shade? Levolor provides one set of in... Tags: blind general installation instructions shade		Nov 30, 2017
What’s the best way to clean my shades? Follow these easy cleaning tip... Tags: cleaning general shade		Nov 30, 2017
What’s the best way to clean my blinds? Metal blinds can be cleaned wi... Tags: blind cleaning general		Nov 30, 2017
Where can I get a cord safety retrofit kit for older blinds and shades? The Window Coverings Safety Co... Tags: blind general safety shade		Nov 30, 2017
What can I do to ensure that my corded blinds or shades are safe for children and pets? Keep cribs, beds, furniture, t... Tags: blind general safety shade		Nov 30, 2017
Where can I find warranty information about my custom window treatment? You can find warranty informat... Tags: warranty		Nov 30, 2017
What kind of warranty coverage do I have for older blinds or shades? If your shade or blind was pur... Tags: blind customer service general shade warranty		Feb 22, 2019