Frequently Asked Questions - Contact Us

Search FAQs

Article	Rating	Date
My roller shade is rolling up too quickly – how can I slow it down? Try these steps to adjust the... Tags: general roller shade tension		Sep 10, 2015
I’d like to order a new shade to fit my existing brackets – what’s the best way to measure? Measure the barrel length of y... Tags: measuring instructions roller shade		Sep 10, 2015
Why aren’t brackets included with my roller shade? Can I purchase them separately? Brackets are not included with... Tags: mounting brackets roller shade		Sep 10, 2015
The edges of my roller shade are starting to curl – can I fix this? Occasionally, this may happen... Tags: general roller shade troubleshooting		Sep 10, 2015
My roller shade is rolling up too slowly or not rolling up at all - how can I fix this? If the shade does not rise all... Tags: general roller shade troubleshooting		Feb 22, 2019