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Crown White
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Crown Walnut
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Crown Pewter
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Crown Alabaster
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Crown Stucco White
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S-Curve White
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S-Curve Ciara Stone
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S-Curve Grey Linen
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S-Curve Ivory Linen
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S-Curve Ridge Sepia
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S-Curve Sienna Snow
LEVOLOR® LIMITED LIFETIME WARRANTY FOR STOCK BLINDS AND SHADES
PRINT AND SAVE THIS WARRANTY CARD WITH YOUR PROOF OF PURCHASE
WHAT IS COVERED
LEVOLOR® is proud to extend a limited lifetime warranty (with life of product defined as 5 years) on the enclosed product.
Warranty covers the original purchaser in the case of manufacturing defects (i.e. a flaw in the product design, materials, or workmanship) providing the product has remained in its original window.
WHAT IS NOT COVERED
Normal wear and tear
Any product that fails due to:
- abuse
- accident
- alterations
- damage from pets/insects
- exposure to salt air
- extraordinary use
- improper cleaning
- improper handling
- improper installation
- improper operation
- misapplication
- misuse
Any product that, with the passage of time, exhibits:
- loss of colour intensity (including, but not limited to fabric, plastic parts, and wood finishes)
- loss of pleating if product is not held in raised position a portion of the time
- yellowing or cracking of plastic parts or faux wood product
- creeping, sagging, or billowing of cordless product that is not properly raised and lowered daily
Natural material (including, but not limited to wood, grass, jute, reeds) products that have:
- variation in colour, grain, or texture
- warping or cracking of wood slats in high-humidity and/or in high-heat areas
Costs associated with:
- product removal
- product remeasure
- product reinstallation
- transportation to and from the retailer
- incidental or consequential damages
- shipping
- brand label removal
In the event there are multiple blinds/shades in the same room, only the defective blind/shade will be replaced.
TO OBTAIN SERVICE
For online product-specific trouble shooting information, refer to www.LEVOLOR.ca. If you suspect this LEVOLOR® product has a manufacturing defect in materials or workmanship:
- 1. If it is within 90 days of purchase, return product (along with sales receipt) to the original LEVOLOR® retailer from which it was purchased.
- 2. After 90 days, please contact LEVOLOR® customer service directly, Call 1-800-850-4555 if in Ontario, Maritimes & Western Provinces or 1-800-363-8870 if in Quebec
Any unauthorized returns will not be accepted.
WARRANTY REMEDY
THIS SHALL BE YOUR SOLE REMEDY UNDER THIS LIMITED WARRANTY
If this LEVOLOR® product is found to have a manufacturing defect in materials or workmanship, we will (at our discretion) do one of the following:
- repair the product
- replace the product
- refund the cost of the product
Colours vary from lot to lot and may not exactly match sample swatch or previous purchases
Discontinued items or colour selections will be replaced with the closest equivalent current product
YOUR RIGHTS UNDER STATE OR PROVINCIAL LAW
This limited warranty gives you specific legal rights and you may have other rights, which vary from state to state.
Some states do not allow limitations on how long a warranty lasts, so the above limitations may not apply to you. No agent representative, dealer or unauthorized employee has the authority to increase or alter the obligation of this warranty. This limited warranty supersedes any previous versions.